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k-Click™ eStatement is a powerful interactive communication tool that service enterprises and financial institutions
can use to take advantage of other Internet market opportunities such as e-Advertising, improved customer
management, and cost savings.
k-Click™ eStatement is the technology to move from paper to electronic communication offers organizations one of
their greatest opportunities to sustain business growth and competitiveness: improved customer service, increased
revenues and decreased costs. Clearly, k-Click™ eStatement will play a crucial role in the future of business
communication.
k-Click™ eStatement is a powerful variable data-mailing tool, which allows users to pull variable data, (text data,
image data) from databases (that maintain individual profiles, customer’s likely preferences) to design, generate, and
distribute an electronic statement. By tapping database information, organizations can target selected group of
customers for special promotions.
Some examples: Mortgage customers might receive a email about a home equity loan promotion, basic account
checking customers might receive information about their account with more features, other customers might be
tageted to receive messages about interest rates on mortgage, auto or home loans.
Investor, broker/dealer, trust, mortgage, recipient statements, trade confirmations, policies, renewals, declarations,
marketing and compliance fulfillment all can be crafted in innovative ways that raise them above the level of routine
and regulatory correspondence.
k-Click™ eStatement builds customer loyalty in a hospitality industry by identifying opportunities in real time and
reacting more quickly to events such as
k-Click™ eStatement increases the value of retail industry customers by building loyalty through personalized
catalogs, websites, and contact centers.
k-Click™ eStatement solution benefits:
- Decreased transaction time. An online approach will reduce transaction time. This is inherently desirable and may also reduce costs.
- Improved Customer Relationship Management (CRM). k-Click™ eStatement presents an opportunity for improved customer care by including customized information and links within the statement.
- k-Click™ eStatement gives the convenience by moving to an online system which makes quicker and simpler for customers to receive, process and file statements when they are no longer required to deal with paper.
- k-Click™ eStatement offers additional services, such as the ability to "drill down" within the statement for further information.
- k-Click™ eStatement provides a framework for including links to additional marketing material, cross selling and up selling.
- k-Click™ eStatement reduces Customer Service Load: HTML-formatted eStatement enables customers to drill down to specific information, thereby eliminates calls to customer service centers.
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